The Company

Our client is a national platform focused on expanding access to clean energy through local energy generation. Working closely with property owners, municipalities, businesses, and industry partners, the company develops and manages renewable energy projects across the country. Its seasoned team brings deep expertise and a shared commitment to helping clients navigate energy decisions and support long-term sustainability goals.

Role Overview

The Director of Subscriber Acquisition will oversee off-take strategy and subscription performance across a national portfolio of community solar, commercial and industrial assets. This role involves managing third-party vendors, optimizing revenue and customer retention, and ensuring compliance with key regulatory and financial standards. The ideal candidate is a detail-oriented, entrepreneurial clean energy professional with strong communication skills and a track record of driving results across cross-functional teams.

Duties & Responsibilities

• Manage the full customer journey for solar program participants, ensuring projects remain fully subscribed at all times
• Design and roll out initiatives to boost customer loyalty and long-term revenue performance
• Monitor cancellation rates, payment collections, and utility credit allocations in coordination with external service providers to maintain financial accuracy and performance
• Serve as the primary business contact for commercial solar agreements, addressing billing concerns, ownership transitions, contract updates, and other transactional matters
• Lead negotiations and ongoing oversight of customer-facing vendor contracts, from initial dealmaking to long-term execution
• Set performance expectations, regularly evaluate third-party results, and take corrective action to ensure alignment with both regulatory standards and company goals
• Oversee compensation tracking and milestone reviews for vendor partners while ensuring alignment across internal teams including finance and asset operations
• Work collaboratively with partners to adapt strategies to evolving market conditions and pursue growth opportunities
• Partner with internal stakeholders to align customer engagement with broader organizational targets, with a focus on reducing turnover, improving collections, and mitigating policy-driven risk
• Coordinate across departments to support smooth project handoffs, maintain accurate reporting, and reconcile discrepancies between performance data and utility crediting
• Contribute to investor readiness by providing key subscription updates and customer performance metrics
• Supply market and project intelligence to support underwriting, valuation, and competitive positioning efforts across the sales and finance teams
• Shape acquisition strategies across both mature and emerging markets to drive returns and meet project goals
• Monitor and interpret changes in solar policy and market activity to inform tactical planning and long-term positioning
• Represent the company at industry events to strengthen partnerships, elevate the company’s profile, and generate new growth opportunities

Qualifications

• Undergraduate degree in a relevant discipline such as sustainability, economics, marketing, or a similar field; an MBA or other graduate-level credential is a plus
• Extensive, hands-on experience in the clean energy sector—particularly in sales, business development, strategic partnerships, or distributed generation, with a strong emphasis on multi-subscriber solar initiatives
• Demonstrated success in securing and finalizing agreements related to customer acquisition and portfolio management in the community solar arena
• Excellent written and verbal communication skills, with the ability to interpret complex data and translate it into strategic, actionable outcomes
• Skilled in managing timelines and resources across several concurrent initiatives
• Deep commitment to advancing environmental goals and contributing to ESG initiatives
• Exceptional precision and a strong aptitude for maintaining organization in fast-paced environments
• Capable of juggling multiple responsibilities and shifting priorities as needed
• Consistently dependable with a track record of following through
• Comfortable using Microsoft Office tools, especially Excel, Word, and PowerPoint